WHAT IS EMOTIONAL INTELLIGENCE (EI) ?
Emotional intelligence (EI) is another essential leadership skill in modern administration. Self-awareness, self-regulation, motivation, empathy, and social skills are all components of emotional intelligence (EI), which was made popular by Daniel Goleman.
High EI administrators are able to handle organizational politics, control stress, settle disputes, and motivate groups of people even when things go tough.
Emotional intelligence facilitates adaptive leadership, which promotes organizational resilience and cohesion, especially in VUCA (Volatile, Uncertain, Complex, Ambiguous) situations.
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